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Terms & ConditionsAt Hello Mister Travel we endeavour to choose the best guides, transport and accommodation for your requirements, in order to ensure that you receive the best holiday experience available. Our aim is to bring work and income to local people and, as such, rely wholly on their professionalism and knowledge. Therefore, it is important to note that Hello Mister Travel works solely as an intermediary and is only responsibe for the booking arrangements. However, you can always contact us while here for advice, information and concerns; we want you to enjoy your trip as much as possible and will go out of our way to help you in any way we can. We stronly recommend that you are adequately insured, medically and otherwise for the duration of your trip. Hello Mister Travel cannot be held responsible for accidents or losses sustained while here. We ask our customers to fill out a questionnaire at the end of their trip so that we may accurately gauge the service they are receiving from the people who are providing it. In this way we can be sure to always work with the best people. We hope that, should you get less than professional service you will inform us and we can ensure an even better experience in the future.
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"The
journey to Lake Toba from Medan, the capital of North Sumatra,
is quite long and arduous -- three to four hours should be allowed --
but as one approaches the lake's shores, one is simultaneously filled
with a sense of relief and exciting anticipation about what is about to
be revealed..." read more
from The Jakarta Post. |